Your Questions,
Answered

Dream Care Group specializes in providing premium surgical equipment and innovative lab solutions across Nepal. We offer complete lab setup services, medical equipment supply, installation, training, and ongoing maintenance support.

The timeline for lab setup varies depending on the complexity and size of the project. Typically, a standard lab setup takes 2–4 weeks from planning to completion, including equipment installation and staff training.

Yes, we provide comprehensive training for all equipment we supply. Our training includes equipment operation, maintenance procedures, safety protocols, and troubleshooting. We also offer ongoing support and refresher training as needed.

We serve clients across Nepal, with offices in Narayanghat (Chitwan) and Tripureshwor (Kathmandu). Our team can provide services throughout the country, including remote areas with proper planning and coordination.

Absolutely. We provide comprehensive maintenance contracts, preventive maintenance services, emergency repairs, and technical support. Our goal is to ensure your equipment operates reliably throughout its lifespan.

We accept various payment methods including bank transfers, cash payments, and installment plans for larger projects. For online orders, we also accept digital payments through our secure payment gateway.

Yes, we specialize in customized lab solutions. Whether you need a medical lab, research facility, educational lab, or specialized testing facility, we can design and implement solutions tailored to your specific requirements and budget.

We partner with leading international manufacturers to bring you high-quality, reliable equipment. Our product range includes equipment from reputable brands known for their quality and innovation in the medical and laboratory equipment industry.